1. How to make a booking ?
   • Please fill the reservation form available on each hotel or services.
   • Try to describe us your special request on the "description" box available on the form.
   • Try to recheck your email address before submitting your request.
2. How long does it take to get the reply ?
   • We will reply all your request / reservations within one business day.
3. How to pay the hotel reservation ?
   • We will need your credit card details once the reservation is confirmed.
   • Your credit card will be used as a guarantee ONLY and will be charged if there is any cancellation within certain period of cancellation policy.
   • All payment will be collected upon arrival in Bali except for reservation beyond Bali.
   • The reservation for beyond Bali will be treated using the sign on file payment from your credit card or bank transfer. A credit card statement form will be faxed to your fax number.
   • We do accept cash / travelers cheque / Visa / Master Card / Amex
   • A special fee will be applied for any payment by credit card.
   • All transaction by credit card will be converted into local currency using the bank selling US Dollars.
4. What does it include on the special internet rates ?
   • Special internet rates are including 21% tax and service charges.
     Breakfast is include in some hotels (please read carefully).
   • Free arrival transfer will be provided for a minimum 5 nights stay at hotel located in Kuta / Legian / Seminyak / Sanur / Nusa Dua / Jimbaran.
5. How to cancel the reservation ?
   • Please just email us the previous correspondence and change the subject with "cancellation for hotel name"

If you have any questions, simply click here to fill out contact form.