| Terms & Conditions
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- RATES
- Special internet rates are valid for booking made
though our websites NOT direct to the hotel
- Special internet rates are including 21% tax and
service charges and are quoted in US Dollars
- Room rates are per room per night
- Special package rates / super deal package are
per room per package
- Sightseeing tours / spa and others are quoted per
person
- CANCELLATION POLICY
Normal Season
- One night room charge for any cancellation within
14 days prior to the arrival date.
- Early check out will be charged one night room
value
July & August
- One night room charge for any cancellation within
21 days prior to the arrival date.
- Two nights room charge for any cancellation within
7 days prior to the arrival date.
- Early check out will be charged two nights room
value
20 December - 10 January
- One night room charge for any cancellation within
45 days prior to the arrival date.
- Two nights room charge for any cancellation within
30 days prior to the arrival date.
- Full nights room reserved will be charge for any
cancellation within 14 days prior to the arrival date
- No refund for early check out
- RESERVATION AND CONFIRMATION PROCEDURES
- All confirmed reservation need to be guaranteed
by a valid credit card (Visa/Master/Amex)
- The credit card will be used to guarantee the reservation
and will be charged if there is any cancellation as
per above procedures
- Hotel voucher will be issued once the credit card
details is received and will be faxed to your fax
number and to the respective hotel.
- PAYMENT PROCEDURES
- All payment will be collected by our representative
upon arrival in Bali (if you have transfer) or
- Payment will be collected by our representative
a day after check in at the hotel
- Payment will not be to the hotel.
Others Exception on Payment Collection
- The copy of the credit card is required for any
reservation on hotels in Lombok, Yogyakarta, Surabaya,
Sulawesi and other parts of Indonesia.
- A credit card statement form will be sent to you
for this type of transaction.
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